Chapter 9: Family Business

I stared at the words on Fiona’s phone: Come alone.
She locked the screen and slipped it into her coat pocket.
“You don’t have to go,” I said.
“I know.”
“Your drafts are already with the reviewers.”
“I’m not taking them out of their hands.” She glanced toward the building, where people were still working under bright office lights. “But I want to hear what he thinks he can ask of me.”
At Thomas’s house that evening, I tried to read the latest inspection notes while he washed two plates at the sink. I kept returning to the same line about missing entries in an installed unit’s older logs.
“The technician find anything new?” Thomas asked.
“Not yet. Priya wants more operating conditions checked. The first visit didn’t reproduce the bench problem, but it didn’t settle anything.”
He dried his hands and sat across from me.
“Then don’t let anybody call it settled.”
My phone rang. Fiona.
“I’m at my parents’ house,” she said. Her voice was steady, but I could hear other people in the room. “Richard wants me to call you. He knows you’re listening.”
A chair scraped somewhere behind her.
Richard’s voice came through the speaker. “Ethan. Fiona says she won’t speak for you. Perhaps you’ll tell her what this has already cost.”
“I can’t speak for Fiona,” I said.
“You’ve had no trouble speaking about my company.”
Fiona cut in. “You asked me to call him. Tell him what you asked me to do.”
Richard paused.
“The investor notice went out before we understood what happened,” he said. “I want a follow-up explaining that the date difference was an administrative matter, not evidence of a product defect.”
“Can you support that?” I asked.
“Our lawyers can review the language.”
“That wasn’t my question.”
“It’s the language I asked Fiona to send,” Richard said. “You can stop pushing this outside examination, and she can put an unnecessary alarm to rest.”
Beside me, Thomas looked down at the inspection notes. Neither of us spoke.
“We haven’t established a defect in a building,” I said. “We also haven’t established why the bench history has a gap, or who cleared the batch. A new statement can’t pretend those questions are answered.”
“Listen to the way you talk,” Richard said. “As though every open question requires us to leave our people frightened.”
Fiona’s voice came closer to the phone.
“He told me I’d keep my position,” she said. “I’d be in the room when the company plans its future, if I send the follow-up tonight.”
“You’ve earned that place,” Richard told her.
“I thought I had it already.”
Victoria spoke for the first time. “Your father is trying to save thousands of jobs. You’re all acting as though what I said to Thomas at a wedding matters more than that.”
The room on Fiona’s end went quiet.
I could see my father’s hands on the table. He had spent thirty-seven years working with tools and equipment other people depended on. Victoria had looked at those hands beneath the hotel chandeliers and decided they made him less than her.
Fiona answered before I could.
“What you said matters because you meant it.”
“Oh, Fiona.”
“People could lose their paychecks,” Fiona continued. “I know that. I helped tell investors the batch had completed quality review when I hadn’t checked with quality. I have to answer for that. But you don’t get to use those workers to make your insult harmless.”
Victoria gave a short, disbelieving laugh. I remembered the one Fiona had hidden in her napkin. So, I suspected, did she.
“I’m not sending a statement I can’t support,” Fiona said.
Richard’s voice hardened. “Then the communications office needs someone who will do the job.”
“Yes,” she said. “It does. I resign.”
No one spoke for several seconds. I heard a door open, then close.
Fiona came back on the line alone. She sounded breathless now.
“I’ll send the resignation from my account,” she said. “And I’ll tell the reviewers about the request. They still have my drafts and the correspondence.”
“Are you outside?”
“In the driveway.”
“Do you need a ride?”
“No. I brought my car.” She took a breath. “He may try to say I left because you told me to.”
“I didn’t.”
“I know. I wanted you to hear it for yourself.”
After we hung up, Thomas pushed the inspection notes back toward me.
“She made her choice,” he said.
“Yes.”
“And tomorrow the crews still need an answer.”
I looked at the page. The line about the missing logs was still there. So was Jordan’s question, written in my margin: Paid while stock is held?
“They do,” I said.
The next morning, Mara and I met Priya at the plant. Jordan and Leah were waiting near receiving with two crew members and Ashford’s safety lead. A row of tagged component bins stood behind a temporary barrier. Leah pointed out which labels had been corrected since the workers’ first pass and which incoming stock still lacked a clear lot history.
“We leave that stock on hold,” she said. “Otherwise someone sees a clean shelf and assumes it’s cleared.”
Priya walked through the revised procedure with the people who would have to carry it out. Controlled bench work would have assigned supervisors and preserved logs. Tracing crews would check receiving records against serial numbers before anyone moved a bin. The separately documented stock for unaffected production would stay physically apart.
The safety lead agreed the floor steps could be used for that limited work, with sign-off recorded for each task. He did not clear the disputed batch for ordinary production. Priya made him say that twice, once for the record and once for the crew.
“What about the unit already installed?” Jordan asked.
“Further checks are scheduled,” Priya said. “The first assessment didn’t show the bench symptom. Some older logs have gaps, and the technician couldn’t reproduce every operating condition. We’re not calling it safe or unsafe on that visit alone.”
Jordan nodded. He turned to me.
“Can you pay the people doing this?”
“I can put the costs in front of the lender today,” I said. “I can’t tell you they’ve approved them.”
He held my gaze a moment, then pointed to Leah’s list.
“You’ve counted the testing shifts. Where are the hours for the receiving clerks?”
We added them. We added paid time for crews asked to remain available while suspect stock was held, rather than recording only the hours someone had a tool in hand. The on-site inspection estimate distinguished the confirmed installation from the other destinations still being checked. Priya marked the travel and qualified-technician costs as estimates until those destinations were verified.
By noon, the proposal had changed enough that Mara made us read it back to Jordan and the safety lead. It requested temporary funds for those documented tasks and the wages attached to them, with spending records the lender could examine. It did not promise that every line would run or every shift would proceed.
Jordan tapped the page.
“That’s what you’re asking for?”
“That’s what we’re asking for.”
“Then send that version.”
At Mara’s office, we sent it with Priya’s signed floor notes. Mara also renewed her request for a written way for workers to contact the independent reviewers and an instruction that no one be punished for raising a concern. Ashford had not agreed to either one yet.
An hour later, its lawyer responded.
He disputed the significance of the bench test, which was fair to examine; Priya had never claimed it proved an installed unit would fail. He also proposed that Ashford’s own counsel supervise any further access to the clearance workstation records, Fiona’s communications files, and the accounting histories. Until new terms were negotiated, he wanted those requests paused.
Mara read the letter twice.
“They’re treating three reviews as one fight,” she said.
“What do we actually have access to?”
“The records already preserved and supplied remain with the reviewers. We had a limited agreement for the plant material. We’re still negotiating the office logs and the accounting reviewer’s access.” She set the letter down. “I’m not going to say we have a right we haven’t established. But I’m not agreeing that an interested party gets to decide what an independent reviewer may see.”
The lender was copied on the dispute. So was Fiona’s independent counsel, who confirmed that the drafts and messages she had already supplied would remain available under the existing review protocol. Richard’s lawyer had not made them disappear. He could, however, consume the time we needed to test what they meant.
My phone buzzed with a message from Fiona. She had sent her resignation and a signed account of the request to issue another investor statement. She had not contacted any investors herself.
I wrote back, Mara has confirmation the reviewers received it.
I left it there. Fiona had given them evidence. I could acknowledge that without turning it into an answer about us.
Near closing, Mara called the lender to ask whether the objection affected its consideration of the worker plan. She listened for nearly a minute, asked the representative to put the timing in writing, and ended the call.
“What did they say?” I asked.
“They still want proof the limited work can be done safely. They want to hear how the records dispute will be handled.” She looked at the proposal we had spent the day correcting. “They’re not waiting for the original meeting date.”
May you like
Her email chimed. The lender’s notice had arrived.
The decision meeting on our request for temporary funding had been moved forward—to eight o’clock the morning after tomorrow.